Privacy Policy

Hi there! Here’s how we handle your info.

At Serenity Dental of Bloomingdale, we are in the business of caring for people, not selling their data. We know privacy policies are usually boring and full of confusing legal jargon, so we wrote this one in plain English to help you understand exactly what information we collect, why we need it, and how we protect it.

1. The Information We Collect

We only collect information that helps us provide better dental care and customer service. Here is the breakdown:

• When you contact us: If you fill out a "Request Appointment" form or send us an email, we ask for basics like your name, phone number, and email address. We need this to get back to you!
• When you visit our website: We use tools like Google Analytics to see how people use our site (e.g., which pages are most popular). This data is anonymous. We can see that someone visited our Implants page from Bloomingdale, but we don’t know it was you.
• Cookies: Yes, we use cookies—but not the sugary kind. These are small digital files that help our website load faster and remember your preferences. You can turn these off in your browser settings if you prefer, though the site might look a little wonky without them.

2. How We Use Your Information

We use your data for exactly what you’d expect:

• To schedule appointments: We call or text you to confirm your visit.
• To answer questions: If you ask about Invisalign or a root canal procedure, we use your email to send you the answer.
• To improve our care: We look at website trends to see what our patients care about most.

3. We Don’t Sell Your Data. Ever.

We hate spam calls as much as you do. The only time we share information is with trusted partners who help us run our practice (like our appointment software), and they are strictly required to keep your data safe and private.

4. Health Information (HIPAA)

As a dental practice, we follow strict federal HIPAA guidelines. Any medical or dental history you share with us in the office is protected by the highest standards of healthcare privacy. This website privacy policy covers your digital visit to our site; your medical records are covered by our official Notice of Privacy Practices, which you can view in our office.

5. Security

We take security seriously. Our website uses SSL encryption (look for the little padlock icon in your browser address bar) to ensure that any form you fill out is sent securely. While no corner of the internet is 100% hack-proof, we do our absolute best to keep your digital information safe.

6. Links to Other Sites

Sometimes we link to other helpful websites (like the American Dental Association or care financing partners). Once you leave our site, their privacy policies apply, not ours.

7. Questions?

If you have any questions about this policy or just want to say hello, please reach out!